:root{--bg: #f4f6f9;--surface: #ffffff;--border: #e2e7ee;--text: #1f2937;--muted: #6b7280;--primary: #1d4ed8;--primary-dark: #1e40af;--danger: #b91c1c;--ok: #047857;--blue-50: #eff6ff;--blue-100: #dbeafe;--blue-200: #bfdbfe;--blue-500: #3b82f6;--blue-600: #2563eb;--blue-700: #1d4ed8;--slate-50: #f8fafc;--slate-100: #f1f5f9;--slate-200: #e2e8f0;--slate-500: #64748b;--slate-700: #334155;--shadow-sm: 0 1px 2px rgba(15, 23, 42, .04), 0 1px 3px rgba(15, 23, 42, .06);--shadow-md: 0 4px 12px rgba(15, 23, 42, .08), 0 2px 4px rgba(15, 23, 42, .05);--radius: 10px;--radius-sm: 6px}*{box-sizing:border-box}body{margin:0;font-family:-apple-system,BlinkMacSystemFont,Segoe UI,Roboto,Helvetica,Arial,sans-serif;background:var(--bg);color:var(--text)}a{color:var(--primary);text-decoration:none}a:hover{text-decoration:underline}.topbar{display:flex;align-items:center;justify-content:space-between;background:var(--surface);border-bottom:1px solid var(--border);padding:0 24px;height:60px}.brand{font-weight:800;font-size:20px;color:var(--primary);display:flex;align-items:baseline;gap:8px}.brand:hover{text-decoration:none}.brand-sub{font-size:12px;font-weight:500;color:var(--muted)}.topnav{display:flex;align-items:center;gap:18px}.topnav .who{color:var(--muted);font-size:14px}.profile-menu{position:relative;display:inline-flex}.who-btn{background:none;border:none;padding:4px 6px;border-radius:6px;cursor:pointer;font:inherit;font-size:14px}.who-btn:hover{color:var(--text);background:var(--bg)}.profile-dropdown{position:absolute;top:calc(100% + 8px);right:0;z-index:50;min-width:260px;margin-bottom:0;text-align:left;box-shadow:var(--shadow-md)}.profile-name{margin:0 0 12px;font-weight:600}.profile-grid{grid-template-columns:auto 1fr}.content{max-width:980px;margin:28px auto;padding:0 20px}.card{background:var(--surface);border:1px solid var(--border);border-radius:10px;padding:20px 24px;margin-bottom:18px}.page-head{display:flex;align-items:center;justify-content:space-between;margin-bottom:16px}h1{font-size:24px;margin:0}h2{font-size:17px;margin:0 0 12px}button,.btn,.btn-secondary{font:inherit;cursor:pointer;border-radius:8px;padding:9px 16px;border:1px solid transparent}.btn,button[type=submit]{background:var(--primary);color:#fff;border-color:var(--primary)}.btn:hover{background:var(--primary-dark);text-decoration:none}.btn-secondary{background:#fff;color:var(--text);border-color:var(--border)}.btn-danger{background:#fff;color:var(--danger);border-color:#fca5a5}.btn-danger:hover{background:#fef2f2}button:disabled{opacity:.6;cursor:not-allowed}.link-btn{background:none;border:none;color:var(--primary);padding:0}form label{display:block;margin-bottom:14px;font-size:14px;font-weight:600}input,select,textarea{display:block;width:100%;margin-top:6px;padding:9px 11px;border:1px solid var(--border);border-radius:8px;font:inherit;font-weight:400}textarea{resize:vertical}.row{display:flex;gap:14px}.row label{flex:1}fieldset{border:1px solid var(--border);border-radius:8px;margin:0 0 18px;padding:16px 18px}legend{font-weight:700;padding:0 6px}.actions{display:flex;gap:12px;justify-content:flex-end}label.inline{display:flex;align-items:center;gap:8px;font-size:14px}label.inline select{width:auto;margin-top:0}small.muted{font-weight:400}label.check{display:flex;align-items:center;gap:8px;font-weight:400}label.check input{width:auto;margin:0}.field-label{display:block;font-weight:600;font-size:14px;margin:6px 0}.phone-details{margin-top:8px}.phone-row{align-items:center;margin-bottom:8px}.phone-row select,.phone-row input{margin-top:0}.attachment-list{list-style:none;margin:0 0 12px;padding:0}.attachment-list li{display:flex;align-items:center;gap:6px;padding:6px 0;border-bottom:1px solid var(--border)}.attachment-name{font-weight:600}.attachment-list .btn-icon{margin-left:auto}.auth-card{max-width:420px;margin:60px auto}.auth-links{display:flex;justify-content:space-between;margin-top:14px;font-size:14px}.hint{margin-top:16px;font-size:13px;color:var(--muted)}.hint code{background:#eef2f7;padding:1px 5px;border-radius:4px}.table{width:100%;border-collapse:collapse;background:var(--surface);border:1px solid var(--border);border-radius:10px;overflow:hidden}.table th,.table td{text-align:left;padding:12px 16px;border-bottom:1px solid var(--border);font-size:14px}.table th{background:#fafbfd;color:var(--muted);font-size:12px;text-transform:uppercase;letter-spacing:.04em}.table tr:last-child td{border-bottom:none}.clickable{cursor:pointer}.clickable:hover{background:#f7f9fc}.detail-grid{display:grid;grid-template-columns:180px 1fr;gap:8px 16px;margin:0}.detail-grid dt{color:var(--muted);font-size:14px}.detail-grid dd{margin:0;font-size:14px}.timeline{list-style:none;padding:0;margin:0}.timeline li{display:flex;gap:16px;padding:8px 0;border-bottom:1px dashed var(--border);font-size:14px}.timeline li:last-child{border-bottom:none}.timeline .time{color:var(--muted);min-width:170px}.badge{display:inline-block;padding:3px 10px;border-radius:999px;font-size:12px;font-weight:700;vertical-align:middle}.badge-draft{background:#eceff3;color:#4b5563}.badge-ordered{background:#dbeafe;color:#1e40af}.badge-accepted{background:#e0e7ff;color:#4338ca}.badge-scheduled{background:#fef3c7;color:#92400e}.badge-inspected{background:#cffafe;color:#155e75}.badge-completed{background:#d1fae5;color:var(--ok)}.badge-declined{background:#fee2e2;color:var(--danger)}.badge-cancelled{background:#e5e7eb;color:#4b5563}.panel{margin-top:12px;padding:16px;border:1px solid var(--border, #e5e7eb);border-radius:8px;background:var(--surface-muted, #f9fafb);display:flex;flex-direction:column;gap:8px}.panel label{font-size:13px;font-weight:600}.panel textarea,.panel input{width:100%}.panel 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.btn{display:inline-block;margin-top:12px}.card{box-shadow:var(--shadow-sm);border-color:var(--slate-200)}.topbar{position:sticky;top:0;z-index:50;box-shadow:var(--shadow-sm)}.topnav a{padding:8px 10px;border-radius:var(--radius-sm);color:var(--slate-700);font-weight:600;font-size:14px;display:inline-flex;align-items:center;gap:6px}.topnav a:hover{background:var(--blue-50);color:var(--primary);text-decoration:none}.topnav a.active{background:var(--blue-50);color:var(--primary)}.btn,button[type=submit],.btn-secondary,.btn-danger{display:inline-flex;align-items:center;gap:6px;transition:background-color .12s ease,box-shadow .12s ease,transform 60ms ease}.btn:focus-visible,.btn-secondary:focus-visible,.btn-danger:focus-visible,button:focus-visible,input:focus-visible,select:focus-visible,textarea:focus-visible{outline:3px solid var(--blue-200);outline-offset:1px}.btn:active,.btn-secondary:active,.btn-danger:active{transform:translateY(1px)}.btn-icon{background:transparent;border:1px solid transparent;padding:6px;border-radius:var(--radius-sm);color:var(--slate-500);cursor:pointer;display:inline-flex;align-items:center;justify-content:center}.btn-icon:hover{background:var(--slate-100);color:var(--text)}.table{box-shadow:var(--shadow-sm)}.clickable:hover{background:var(--blue-50)}.table .row-actions{display:inline-flex;gap:4px}.table .clickable .row-actions{opacity:0;transition:opacity .1s ease}.table .clickable:hover .row-actions{opacity:1}.badge{display:inline-flex;align-items:center;gap:4px;line-height:1;padding:4px 9px}.badge svg{width:12px;height:12px}@keyframes shimmer{0%{background-position:-300px 0}to{background-position:300px 0}}.skeleton{display:block;background:linear-gradient(90deg,var(--slate-100),var(--slate-50),var(--slate-100));background-size:600px 100%;animation:shimmer 1.2s linear infinite;border-radius:var(--radius-sm);color:transparent;-webkit-user-select:none;user-select:none;height:14px}.skeleton.skeleton-row{height:18px;margin:6px 0}.skeleton.skeleton-block{height:60px;margin:12px 0}.skeleton.skeleton-title{height:22px;width:200px}.chip-row{display:flex;flex-wrap:wrap;gap:8px;margin-bottom:14px}.chip{display:inline-flex;align-items:center;gap:6px;padding:6px 12px;border-radius:999px;background:var(--surface);border:1px solid var(--slate-200);color:var(--slate-700);cursor:pointer;font-size:13px;font-weight:600;transition:background-color .12s ease,border-color .12s ease}.chip:hover{background:var(--slate-50)}.chip.is-active{background:var(--blue-50);border-color:var(--blue-200);color:var(--primary)}.chip-count{background:var(--slate-100);color:var(--slate-700);padding:1px 7px;border-radius:999px;font-size:11px}.chip.is-active .chip-count{background:var(--blue-100);color:var(--primary-dark)}.stats-row{display:grid;grid-template-columns:repeat(4,1fr);gap:14px;margin-bottom:18px}.stat-card{background:var(--surface);border:1px solid var(--slate-200);border-radius:var(--radius);padding:14px 18px;box-shadow:var(--shadow-sm);cursor:pointer;transition:transform .12s ease,box-shadow .12s ease}.stat-card:hover{transform:translateY(-1px);box-shadow:var(--shadow-md)}.stat-card .label{color:var(--slate-500);font-size:12px;font-weight:700;letter-spacing:.04em;text-transform:uppercase;margin-bottom:4px;display:flex;align-items:center;gap:6px}.stat-card .value{font-size:26px;font-weight:700;color:var(--text)}.stat-card.is-warn .value{color:#b45309}.stat-card.is-danger .value{color:var(--danger)}.pager{display:flex;align-items:center;justify-content:space-between;margin-top:14px;font-size:13px;color:var(--slate-500)}.pager .pages{display:inline-flex;gap:4px}.pager .pages button{background:var(--surface);border:1px solid var(--slate-200);padding:5px 10px;border-radius:var(--radius-sm);font-size:13px;color:var(--slate-700)}.pager .pages button.is-active{background:var(--blue-50);border-color:var(--blue-200);color:var(--primary)}.pager .pages button:disabled{opacity:.4;cursor:not-allowed}.table th.sortable{cursor:pointer;-webkit-user-select:none;user-select:none}.table th.sortable:hover{color:var(--text)}.table th .sort-arrow{margin-left:4px;opacity:.5}.table th.sorted .sort-arrow{opacity:1;color:var(--primary)}.status-progress{display:flex;align-items:center;gap:0;margin:4px 0 18px}.status-progress .step{display:flex;flex-direction:column;align-items:center;flex:1;position:relative;color:var(--slate-500);font-size:12px;font-weight:600}.status-progress .step .dot{width:22px;height:22px;border-radius:999px;background:var(--slate-100);border:2px solid var(--slate-200);display:flex;align-items:center;justify-content:center;margin-bottom:6px;color:transparent}.status-progress .step.done .dot,.status-progress .step.current .dot{background:var(--primary);border-color:var(--primary);color:#fff}.status-progress .step.current .dot{box-shadow:0 0 0 4px var(--blue-100)}.status-progress .step.done,.status-progress 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auto;gap:12px;align-items:center;padding:8px 0;border-bottom:1px dashed var(--slate-200);font-size:14px}.comms-list li:last-child{border-bottom:none}.comms-list .ref{color:var(--slate-500);font-weight:700;font-size:12px}.comms-list .when{color:var(--slate-500);font-size:13px}.age{font-size:12px;color:var(--slate-500)}.age.is-warn{color:#b45309;font-weight:600}.age.is-danger{color:var(--danger);font-weight:700}.map-preview{height:200px;width:100%;border-radius:var(--radius-sm);border:1px solid var(--slate-200);margin-top:8px}.toolbar{display:flex;align-items:center;gap:12px;margin-bottom:14px;flex-wrap:wrap}.toolbar .search{flex:1;min-width:200px;position:relative}.toolbar .search input{margin:0;padding-left:34px}.toolbar .search svg{position:absolute;top:50%;left:10px;transform:translateY(-50%);color:var(--slate-500);width:16px;height:16px}.toolbar .date-range{display:inline-flex;align-items:center;gap:6px;font-size:13px;color:var(--slate-500)}.toolbar .date-range input{margin:0;padding:6px 8px;width:140px}.cmdk-backdrop{position:fixed;top:0;right:0;bottom:0;left:0;background:#0f172a80;display:flex;align-items:flex-start;justify-content:center;padding-top:12vh;z-index:100}.cmdk-panel{background:var(--surface);border-radius:var(--radius);width:min(560px,92vw);box-shadow:var(--shadow-md);overflow:hidden}.cmdk-panel input{border:none;border-radius:0;border-bottom:1px solid var(--slate-200);padding:14px 18px;font-size:15px;margin:0}.cmdk-panel input:focus-visible{outline:none}.cmdk-panel .results{max-height:50vh;overflow:auto}.cmdk-panel .result{padding:10px 18px;cursor:pointer;display:flex;justify-content:space-between;gap:12px;font-size:14px}.cmdk-panel .result.is-active{background:var(--blue-50);color:var(--primary)}.cmdk-panel .result .ref{font-weight:700}.cmdk-panel .result .muted{color:var(--slate-500);font-size:13px}.cmdk-panel .footer{padding:8px 18px;border-top:1px solid var(--slate-200);color:var(--slate-500);font-size:12px;display:flex;justify-content:space-between}kbd{background:var(--slate-100);border:1px solid var(--slate-200);border-radius:4px;padding:1px 6px;font:inherit;font-size:11px;font-family:ui-monospace,SFMono-Regular,Menlo,monospace}.save-state{display:inline-flex;align-items:center;gap:6px;color:var(--slate-500);font-size:13px;margin-right:auto}.save-state.is-saving{color:var(--primary)}.input-prefix{position:relative;display:block}.input-prefix .prefix{position:absolute;top:50%;left:10px;transform:translateY(-50%);color:var(--slate-500);font-size:14px;pointer-events:none}.input-prefix input{width:100%;padding-left:22px}.input-prefix.invalid input{border-color:var(--danger);outline-color:var(--danger)}.auth-card{box-shadow:var(--shadow-md);padding:28px 28px 24px}.auth-head{display:flex;flex-direction:column;gap:4px;margin-bottom:20px}.auth-head h1{font-size:22px}.auth-head .sub{color:var(--muted);font-size:14px}.auth-card form button[type=submit]{width:100%;justify-content:center;margin-top:4px;padding:11px 16px}@keyframes spin{to{transform:rotate(360deg)}}.spin{animation:spin .8s linear infinite}.auth-status{text-align:center}.auth-icon{width:56px;height:56px;border-radius:999px;display:inline-flex;align-items:center;justify-content:center;margin-bottom:4px}.auth-icon.is-ok{background:#d1fae5;color:var(--ok)}.auth-icon.is-info{background:var(--blue-100);color:var(--primary)}.auth-icon.is-error{background:#fee2e2;color:var(--danger)}.auth-status h1{margin-top:10px}.auth-status>p{color:var(--muted);margin:10px 0 18px}.auth-status .strong-email{color:var(--text);font-weight:600}.auth-status .hint{margin-bottom:18px}.pw-field{position:relative}.pw-field input{padding-right:40px}.pw-field .pw-toggle{position:absolute;right:5px;bottom:5px;background:transparent;border:none;padding:6px;color:var(--slate-500);cursor:pointer;display:inline-flex;border-radius:var(--radius-sm)}.pw-field .pw-toggle:hover{color:var(--text);background:var(--slate-100)}.auth-loading{display:flex;flex-direction:column;align-items:center;gap:12px;margin-top:90px;color:var(--muted);font-size:15px}.stack{display:flex;flex-direction:column;gap:16px}.stack>h1{margin:0}.stack>h2,.card>h2{margin:0 0 12px;font-size:1.05rem}.form-row{display:flex;gap:12px;flex-wrap:wrap}.form-row>label{flex:1 1 180px}.success-card{border-left:3px solid var(--ok, #16a34a)}.ok-line{display:flex;align-items:center;gap:8px;color:var(--ok, #16a34a);margin:0 0 12px}@media print{.topbar,.topnav,.actions,.btn,.btn-secondary,.btn-danger,.btn-icon,.pager,.toolbar{display:none!important}body,.content{background:#fff!important}.card{box-shadow:none!important;border:1px solid #ccc!important;page-break-inside:avoid}.timeline li{page-break-inside:avoid}}